As the end of the year approaches, shoppers around the world are gearing up for the biggest day of the retail calendar! Black Friday is right around the corner, and as shoppers get their wish lists together and prepare themselves for the biggest savings of the year - the team over at FlexiSpot are also busy at work preparing.
The event of Black Friday is such a big day of the year that it’s easy to get lost in the fun of it all and forget that a lot of work goes in to create the seamless customer experience that FlexiSpot provides. This year, the team at FlexiSpot want to offer a peek behind the curtain and show off what it takes to make sure customers get their dream purchase, handled with precision and care.
In the FlexiSpot philosophy, there’s nothing more important than the customer’s satisfaction, and this is reflected in the care and dedication that goes into prepping for the shopping extravaganza that is Black Friday! Getting a good look at how FlexiSpot prepares and ships its customer orders is the perfect way to shop with total confidence this Black Friday.
A seamless shopping experience
Before an order ever leaves the shelf, FlexiSpot strives to guarantee customers an effortless and enjoyable shopping experience. The FlexiSpot website has been designed to be as easy to navigate as possible, allowing customers to browse the full range of ergonomic furnishings on offer, so they can confidently begin to build their dream work space.
FlexiSpot believes that quality is key. We offer a carefully selected range of specialised equipment designed to elevate your space and improve comfort and productivity. Our range is carefully curated, only offering the highest quality of ergonomic design. Whether you are looking for an entirely new office set up, or just some accessories to spruce up your working environment, the FlexiSpot team has worked hard to ensure that you’ll find exactly what you’re looking for.
Packing with care
Once a customer has placed an order with FlexiSpot, it’s our turn to make sure your purchase gets to you with care and efficiency. Orders placed online go through our operational system that delegates everything needed to be taken care of to get your order to your doorstep.
We take care to print out labels with detailed courier information based on the information processed through our operating system. The FlexiSpot warehouse team works carefully and efficiently to retrieve exactly the purchase you need to make your office space complete. Working as a team, they efficiently transport your selected goods to the dispatch area where they are put through the final stage of in-house processing before finally making their way to their new home.
When it comes to delivery, our team hands over your purchase to our trusted couriers from the most reputable delivery companies such as DHL and GLS. Under their efficient delivery system, your goods will undergo the final stage of their shipment journey with care taken at every step along the way. Their delivery systems are fast and trackable, so you can keep a careful eye on your package as it makes its way towards you for total peace of mind. In what feels like no time at all, you can go from browsing the FlexiSpot web catalogue to enjoying your newest purchase.
The FlexiSpot philosophy
At FlexiSpot, we strive for a supreme customer experience and want to ensure that you are satisfied and confident at every step of your customer journey with us. We like to pull back the curtain on processes such as shipment and delivery, so you know exactly what to expect when you click “complete purchase.” From our selection of high quality products to designing a dispatch process defined by care and efficiency - the satisfaction of you, the customer, lies at the heart of what the FlexiSpot brand stands for.
