FlexiSpot height adjustable desk troubleshooting

Error Code Troubleshooting

1 If the LED Display shows "E01", please turn off the desk for at least 13 minutes.

2 If the LED Display shows "E02", please turn off the desk for at least 25 minutes.

3 If the LED Display shows "E03" or “E04”, please check to see if the items on your desk exceed the maximum load capacity. If so, please lighten the load, then press and hold the “▼”button to reset. If the items on the desk do not exceed the maximum load capacity, please press the “▼” button to reset.  

4 If the LED Display shows "E05", ”E06” or “E10”, please check to see if the frame is stuck. If not, please press and hold the “▼”button to reset.

5 If the LED Display shows "E07", ”E08”, “E20”, ”E21”, “E22” or “E23”, please make sure the cables of the two motors and control box are properly connected. If not, please reconnect the two parts securely. Then, press and hold the “▼”button to reset.

6 If the LED Display shows "E09", please check to see if the loading weight on both sides of the desk is too unbalanced. If so, distribute the load more evenly. If not, please press and hold the “▼”button to reset.

Notes:

1 Reset process: press and hold the “▼” button until the desk reaches its lowest height, then wait until it rebounds to the lowest height (shown on display), which signals the reset process is complete.

2 “RST”shown on the display means the desk needs to be reset. Follow the reset process above.

3  If another error code is displayed and the “▼” button does not work, please make sure there is no issue with the power cable. Then, turn off the desk for at least 10 seconds. Then, follow the Reset Process as explained above.

4  Reset to factory settings: Press and hold the “M” and “3” together for at least 3 seconds until the keypad buzzes twice. Then follow the Reset Process.

5. Height remeber: Touch or press "M" on the button. When "S-" appears on the display screen, then touch or press any one of the number keys 1, 2 and 3 to display "S-1".When the lifting table is needed to reach the previously saved position, just touch or press the corresponding number key.

6.Sedentary time reminder: press "A" button to turn on the sedentary reminder, and the display screen will display "ON";After two seconds, the screen flashes and displays the current setting time (the system default time is 45 minutes). Press "▲" and "▼" to adjust the length of time. After adjusting, press any key to save, or wait for flashing for 5 seconds to automatically save;10 seconds within the lifting operation, automatically into the next cycle, if there is no operation, 5 minutes later remind again, if there is no operation, automatically close the function;Long press the "A" key for three seconds to close it manually

7.Adjusting the sensitivity of resistance back: at the same time touch or press "▲" and "▼" for 5 seconds, the display screen will appear "A-0", the display screen will appear "A-1", low sensitivity;"A-2", medium sensitivity;A-3, high sensitivity.

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